How to take down spam bot from chat/notes.

2 min read

Deviation Actions

Zebracorn-chan's avatar
Published:
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What to do when you receive a chat message or note like/similar to this: 

Example of a message from a Deviantart Scam Bot

-Take a screenshot, both username and message must be visible,




-Mark the chat/note as spam, that way the DeviantArt team can access to it,




-Go to https://www.deviantart.com/contact-us/ and click "Policies" ➡️ "Spamming Policies" ➡️ "I'm reporting an account spamming in comments or notes." ➡️ "Contact us!" ➡️ "Submit a Ticket.".





Example for a possible title: Receiving fraudulent messages from bots.



Example for a possible report message: 

Username of the spammer I'm reporting: *insert the username here*

Where it happened: *copy-paste the link if it was a comment, if not just specify if it was on note or chat*





-Click the button "🧷attach a file." and click the screenshot of the message you got, then click "Submit a Ticket".





After that you will receive an automatic response on mail telling you they received your report and in a couple of days an actual response from a team member, usually someone named Nick, where they will tell you the account got taken down.

UPDATE 27/05)2025: the report system has been updated, here's how to report users now

The new report system is faster compared to the old one, the only downside I see is that you don't get a mail update on whenever the user you reported got banned or not (as far as I'm aware, I might be wrong about it tho). I personally like the change despite everything, it resemble more other social media like that, which is not necessarily a bad thing.



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Comments24
anonymous's avatar
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sweetheart1012's avatar

Your guide has helped me so, thanks for sharing.