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Hi Axent Wear backers, this is a follow up update for this post.
My co-founder and I are still working to resolve some internal differences. I'm sorry again for the lack of official updates on the Axent Wear site. As you might know, I am only part of the company and not in full control of all decisions. I hope my co-founder and I will be able to officially update everyone soon, but I cannot make any promises since I am not in control of my co-founder's decisions. In the mean time I will make sure to update everyone as much as I can on my own accounts.
I have noticed there are some rumors and misinformation floating around the internet, so I want to clarify a few things. A website stated we estimate the delivery date to be in September. We never made that announcement and I've tried contacting the website but they did not respond. We also noticed that a lot of e-mails went missing when sent to the firstname.lastname@example.org e-mail, so we've switched over to AxentWear@gmail.com. Please use this new e-mail for all future customer service inquires.
There are also a lot of misunderstandings about the situation with my co-founder. I can only say that it is very complicated and my attorneys and business consultants are doing everything we can to resolve the issue. People have been suggesting potential solutions in regards to my co-founder, and while I appreciate everyone's attempt to help, please understand that everything that can be done, has been done. There are a lot of complicated legal limitations to consider which is why my attorneys have been working hard on it. I also want to assure everyone that I am paying for the legal fees myself, and I would only use the backer's money to make the headphones.
With that said, we're currently looking at manufacturing proposals. While I can't make any promises. I hope to be able to officially update everyone soon with more information on when the headphones will be delivered.
I understand the delay comes as a disappointment to many who wanted the headphones as a birthday present or gift for loved ones. Manufacturing is a complicated process with a lot of unforeseen difficulties. I'm sorry again for the delay, and I completely understand if you would like a refund. Please send your name, paypal e-mail address, and order date to our customer service at AxentWear@gmail.com and we will process your refund within 3 business days.
I will continue to do my best to update everyone and deliver the headphones in light of these complications with my co-founder. Thank you all again for the continued patience and support.
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I love this image. I first noticed it on a package at a local Barnes and Noble. From there I found your site. I do love this image, and would ask that you please consider selling it as a print. (I know I will buy)
This woman, she seems so calm and tranquil. I don't want to say "lost in the music" as that'd be cliche, but I'd say unaffected and separate from all around her. Even the weather has no effect on her. Very well done.
I've tried to contact you on two previous occasions. My mother ordered the headphones way back when you did the GoFundMe, but since it doesn't appear that the product will be made anytime in the near future she would like to be refunded. Thank you.