Have you seen someone take commissions with the following in their terms: you must pay the PayPal fee (calculate it at a site like www.ppcalc.com)?
Every time I run across someone with those terms, I tell them this is against PayPal's terms of service. Some respond 'oh, okay' and remove it, others argue with me and say it's not against their terms. One person has said they will refuse to work on the commission unless I do pay the fees.
I contacted PayPal directly regarding this to get final word on whether this is a violation or not.
Here is my question:
When I am shopping online, I often see people have a rule that if you pay with PayPal, you have to calculate the "paypal fee" and add that on top of the price of the product or service. Some people will refuse to ship or work if they do not receive the "full amount" (without the paypal fee added in).
Is it against the paypal terms of service for these people to do this? What should I tell them if they order me to pay the paypal fee on top of the purchase price?
Here is the official response:
Thank you for contacting PayPal Customer Support. My name is Flordeliza and I am happy to assist you with deal with merchants asking you to pay the processing fees.
Thank you for letting us know what other merchants are doing to avoid paying for the processing fees. Yes, this is against PayPal's terms and conditions. I am sorry to learn that you had to deal with them.
Please be advised that PayPal charges the seller the processing fees for receiving payments. It should be free sending payments.
Should you encounter merchants like these again, I advise you against proceeding with the transaction. You may also contact us or eBay to report merchants who do this. You already did a transaction with one of them, you may leave a negative feedback on eBay so that other buyers are notified, as well.
It's a trend, especially here at DeviantArt, to ask your buyer to pay the PayPal fees. Don't do it. You can be reported for it, and PayPal even encourages a buyer to leave negative feedback for asking you to do it.
If it bothers you so much to lose a couple of dollars off your transaction, raise your prices across the board for all payment processing methods so you get the amount after whatever fees that you want.
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Comment if you have any thoughts?