So in Feb of this year, I commissioned an artist for a half body piece of Valkyr Prime, Graxx Skin. I paid in two installments. Last payment was made on August 25th, 2018 after reaching out to this artist and informing them of my situation. This artist, who I trusted with works in the past, told me that my image was already done and that it would be sent to me within one or two weeks.
Two months have passed. When an artists gives me their word on a deadline, I trust them. I don't hound them or watch their social media for info. I reached out to this artist today (November 9th, 2018) and informed them that they had missed their deadline (grossly). I also informed the artist that I would be issuing a dispute to reclaim after of what I paid them (Well over 130 USD for a commission started in Fed of this year). Once the dispute was opened, I was told I was being vindictive and heartless for not watching this artist's social media outlets. Apparently this artist has been going through some really rough times and the burden of knowing about this was on me. Again, I do not check up on artist so how was I suppose to know that something life changing had happened if the artist didn't reach out to me for more than two months. I should have escalated the dispute to Paypal instead of trusting this artist again. I believed that the artist was a close friend of mine and the second I closed the dispute, that artist vanished once again.
This is the second or third time I've been baited and switched (or to put in plain terms, robbed) by using DA and paypal. I can't bring myself to do this anymore. I know a lot of very talented artists on DA and I know they would never do something like that to me, but I'm too freaked out. Money has been tight (I go back to full work in Jan) so the funds I do have to do commissions with mean something to me. When someone runs off with the payment, it breaks my heart and renders me unable to trust again.
Once this issue is resolved, I'll be saying goodbye to DA and commissions.