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Frequently-Asked Questions by Starlit-Sorceress Frequently-Asked Questions by Starlit-Sorceress
Comment or email if you have a question I don't answer here.

The following topics are covered on my website [link] :
-Prices
-Shipping rates (I ship worldwide)
-Shipping insurance
-Shipping time
-Payment accepted
-Late payment policy
-Return policy


Here's the list. Scroll down for answers.
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Questions about buying jewelry
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Q: When will your jewelry be on sale?
Q: What materials do you use?
Q: What do you do to make your business environmentally-friendly?
Q: Why don't you accept points or checks anymore?
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Questions about owning jewelry
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Q: How durable is my new jewelry?
Q: What if some of the wire bends out of shape?
Q: What if I need my jewelry repaired, and it's too serious for me to undertake alone?
Q: How do I clean my jewelry?
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I don't want to buy anything yet, but I still have a question!
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Q: How did you get started making jewelry?
Q: How do you make your jewelry?
Q: I like the pendant in your avatar. How do I add it to my favorites on DA?
Q: I like one of your photos. Can I use it for something?
Q: I like one of your photos. Can I buy a print of it through DeviantArt?
Q: I make jewelry too. Can you give me detailed and specific information about how you made one of your pieces, so I can figure out how to make one just like it? I might even sell my replicas!
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Misc Questions
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Q:I own a store, and I'd like to sell your jewelry there. How do I go about doing that?





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Questions about buying jewelry
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Q: When will your jewelry be on sale?

A: I work at a retail store, so I've developed an icky feeling about putting items on sale. The strategy behind having a sale is to overprice the product to begin with. Then when the product goes on "sale" for a reasonable price, customers will theoretically rush in to take advantage of this "amazing deal" before it goes away.

My jewelry, on the other hand, is always available for a reasonable price! Every once in a while, I'll offer free shipping to let my faraway customers enjoy the same price as my local customers.

Q: What materials do you use?

A: My wire is made from brass, enameled (colored) copper and enameled aluminum, and I order it from Fire Mountain Gems. The round, shiny, transparent cabochons in most of my jewelry are glass gems. When I use beads, I'm usually pretty good at describing them, but send me a note or email if you need more information.

Q: What do you do to make your business environmentally-friendly?

A: Most of my wire and gems are storebought, but I will occasionally re-purpose a small item by wire-wrapping it. My favorite so far are orphan earrings.

My shipping procedure is the "greenest" thing about my business. The box is re-used, the packaging "stuffing" is either composed of plastic grocery bags or newspapers. The only thing that isn't re-used is the mini plastic baggie that shields your jewelry from getting up close and personal to something that's been used before. Of course everything is perfectly clean, but you can never be too careful. *paranoid glance over shoulder* :)

Q: Why don't you accept points or checks anymore?

I don't accept points because I came to realize that if you can buy points with real money, it's easier to just buy my jewelry with real money. (And people who don't buy points usually don't have enough for my jewelry.)

(UPDATE: Once I get a P.O. box, I will start accepting checks again!)
I don't accept checks because I have to give out my address before the check can be mailed. Which was fine when I was only on DeviantART. Now that I have a "real website", it's not the sort of process that's smart to advertise.


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Questions about owning jewelry
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Q: How durable is my new jewelry?

A: If you're worried it will fall apart a week after you buy it, the answer is no. It holds up just fine to gentle everyday wear. Just don't wear it to go jogging, swimming, roller coaster riding, skydiving, or anything like that. Also watch for twists and loops getting caught in your hair when you wear earrings or hair sticks and when you pull a necklace over your head. If it happens, gently work it loose with your fingers.


Q: What if some of the wire bends out of shape?

A: Your piece was created by gently shaping wire into the form that you loved, and it can be fixed by gently guiding the wire back into place.

Recognize the circumstances responsible for the mishap, and try to avoid them in the future. Science tells us that if you bend anything made of metal too many times, it will break from the stress.


Q: What if I need my jewelry repaired, and it's too serious for me to undertake alone?

A: Just let me know, and I'll fix it for free. I'll even pay to ship it back to you.

Q: How do I clean my jewelry?

A: The materials in your jewelry were colored using chemicals like paint, dye, and enamelling. I haven't tested how they react to other chemicals like chlorine, rubbing alcohol, and strong dishsoap. To avoid any unpleasant surprises, only use mild soap and water on a soft cloth to gently spot-clean your piece.


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I don't want to buy anything yet, but I still have a question!
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Q: How did you get started making jewelry?

A: When I was a teenager, I went to a wire-wrapped coin demonstration at a bookstore...and I was bored out of my mind! The whole process seemed too painstakingly precise, and the finished piece looked too plain. Google "wire wrapped cabochon" and you'll see the problem I have with conventional methods: They all have the same complicated, constricting frame design, and the only room for creativity is with embellishments.

I never took any formal lessons. I was never interested in wire-wrapping until I developed my own style.
Before I even bought any wire, pliers or gems, I sketched necklace designs (front and back) that looked easy enough to make, would hold the gem securely in place, but most importantly, were free from that rigid frame seen in conventional wire-wrap designs. Once I had enough experience with that, I started experimenting. My style matured, but stayed unconventional, and free-flowing. Now that I've been making jewelry for two years, most of it comes naturally, and a lot of times, I don't even need to sketch anything first.

Q: How do you make your jewelry?

A: I shape wire around the gem/bead/object until I've secured it and made the overall piece beautiful...which usually involves lots of spirals, curves, and a nice color palette. I use my fingers most of the time and then round-nosed pliers for the detail work.


Q: I like the pendant in your avatar. How do I add it to my favorites on DA?

A: Here's where you can find it in my gallery: [link]


Q: I like one of your photos. Can I use it for something?

A: As long as you won't be making money from it, and you won't be using it for something hateful or gross, then the answer will probably be "yes"....as long as you ask me first and credit me with either a link to the original piece or my DA page.

(I will fave any deviation involving my art!)

Q: I like one of your photos. Can I buy a print of it through DeviantArt?

A: Sure, just tell me what size/kind of print to make, and tell me which day you're going to buy it. I will enable prints of that kind during that day.

I used to offer prints 24/7, but it turned out to be too much of a distraction from the jewelry photo. Also, people who aren't familiar with DeviantArt might get buying prints confused with buying the actual jewelry...so I took them all down.

Q: I make jewelry too. Can you give me detailed and specific information about how you made one of your pieces, so I can figure out how to make one just like it? I might even sell my replicas!

A: If you are truly passionate about making jewelry, you will realize it is far more rewarding to discover your own artistic message by creating your own designs.

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Misc Questions
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I own a store, and I'd like to sell your jewelry there. How do I go about doing that?

A: Wholesale pricing is available for large orders from retail establishments. Buy 10 or more pieces and get 50% off your order before adding any costs for additional materials. Orders of more than 10 are not available for first-time customers. Consignment (where you don't pay until the jewelry sells) is available for local stores only.
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