Building Strong Client Relationships by techvisoffice, literature
Literature
Building Strong Client Relationships
1. Communicate Effectively and Consistently
Timely, efficient communication should be a priority. When everyone is busy focusing on getting work done, communication can fall by the wayside. That’s why it’s important to clearly and consistently communicate throughout the project. Make it clear from the beginning that you will work with your client to develop value statements that align with their business goals and that you will evaluate progress against these agreed-upon value statements as the project progresses.
Of course, communication with a single client should not consistently and unreasonably encroach on your personal time or negatively affect your productivity. However, being available demonstrates that your client’s project and satisfaction are important to you.
In addition to timely and thorough communication, you can also build a strong client relationship by making your clients feel comfortable being open and honest with you. They should feel that their ideas and