First of all, no panic! Here I'll try help people that are with problems right now and give tips to protect yourself!
Will this go unpunished?
Apparently her (ToxicMutagen Pixlett) paypal account is closed and she will never be able to create a new one, check here:
What to do if this happened to you
File a claim with the BBB (Better Business Bureau), and probably you'll get your money back.
More info in the journal:
These links may help too: Paypal Customer Service | Artists Beware Live Journal
And don't be sad! All will be ok again, you're an amazing artist for working so hard, you can do it! Go go go!
How to prevent this kind of things
do not use only paypal as payment method.
It's really good if customers have payment options and also, paypal isn't the better way of payment for sellers or buyers. Maybe you want to check this out:
Why paypal is so bad? | About Paypal | Screw Paypal* | Paypalsucks
*They also list paypal alternatives and which one not to use (:
Offer new other payment methods, they can be much better than paypal!
- Google Wallet
- Western Union
- Cryptocurrencies, such as Bitcoin, Litecoin and Dogecoin
And have much more! Some of them may not work in your country, but for sure you'll found one that works!
Always when you commission someone or sell, go to the profile of the person and leve a feedback, being honest about the artist/customer. For those who buy art, you can leave a feedback in the commission and the artist can feature the comment.
Feature to artists that need help
I'll put here all artists that still need help with money, that are accepting commissions, donations or selling adopts.
never give up
Your fans always will be in your side, they love you and your art, you're not alone!
And calm down, not everyone is a bad person, be reasonable judging your customers