I've been a World of Warcraft player for nearly 12 years. I spend most of my time rambling to who wants to hear it about things that Blizzard should do with their game. Sometimes, it feels like they're hearing me because they do just what I was hoping to see. As much as the Legion expansion is awesome, I'd trade all the world-quests, raiding tiers and artifact weapons for more customization options for my characters.
Blizzard has a bad habit of making art that end up in our game files but are not used. So we get to see weapons and shields just lying around in our class order halls, or used by NPCs (which is just as bad, it's like Blizzard is