2 Months and No Answer from Help Department

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So It has been since May 18 when I last posted about (and talked to the help department) the problem with, suddenly having to, and not being able to, adjust my print sizes. THIS HAS STILL NOT BEEN FIXED! Also, I have noticed a glitch in the header of my page saying I have 909 deviations which are inaccurate as I have 952 in my Fractal Art folder alone, not counting my other Art Folders. WTF.

Anyway, aside from Eclipse, well I don't want to say it sucks, let's just say it inhales deeply, all of these other issues (it has been two months and no other reply from help department and no fix for it) there seems little point to offer my art for sale on here if that very feature is not working or fixed in a timely manner. And especially with all communication being dropped and leaving me in limbo. So I shall begin to take all my artwork off of the sales setting. I have not posted any new art here in a while. I might put up the 30 or so I have made that I have not posted since things went south on this site. But after that, it will probably be rarer if I post at all.

Here is my original post from March 18th:

So is anybody else having this problem? When I try to edit my available prints, it says "please change your source image" and when I try to adjust the image it says, "unable to load file, please change image before adjusting" and "Upload larger image" and on trying to edit some other images it says "Non-Editable file". Curiously enough, my very first posted image is just fine. Now they are all the same file type and all have been converted to that type by the same program. And they were all fine and editable the last time I checked, which was before DA started to tinker around with eclipse (possible coincidence or not). Help desk has not been much help so far, asking me things like trying to clear my cache or viewing incognito mode (which I have done on several different web browsers).

So Is anybody else having this issue? Please let me know.

Also, side note. The new stats for core in eclipse are SEVERLY limited from the old version. I can no longer see full stats on everything for all time (which is a great asset for me when I choose which designs I will be taking to art shows), can only go back a year, and have to fight with the interface to try and see all that information on my images for that one lowly year. I also talked to help desk about that and I got some very weird responses about how they take suggestions about 'New' features when this CLEARLY is an already existing old feature. SMH.

The inability to edit images for sale combined with the new crippled limited stats (not to mention removing an entire community of coding artist on here who strived to make it possible for each artist to customize their home page) makes me seriously not want to renew my core membership. (why pay more for less?)

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