Refunds for Android Pony Creator app

2 min read

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generalzoi's avatar
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Hey guys, I just recently realized that the mechanism to request refunds for the Pony Creator through Google Play is still in place even though the app was taken down. So if you previously purchased it but can't install it anymore, feel free to request a refund and I'll process it as quickly as possible.

To request a refund:
1. Go to wallet.google.com.
2. Find and click on the Pony Creator purchase.
3. The purchase information will open up on the right side of the screen. Near the bottom should be a link that says "Contact GeneralZoi" or something like that.
4. Click that link to get taken to a contact page.
5. Under the "Choose request type" dropdown, select "I'd like to request a refund or return an item."
6. Click Send!

That's the easiest way for me to process the refunds, since once I get the request I just have to press a button to make it go through. Hopefully this will help anyone who got a new device and lost access to the game.

Also, the app is still available for Android on the Amazon app store at this link: www.amazon.com/GeneralZoi-Pony…. Honestly I kind of forgot about it because I've sold so few copies from Amazon. But if you still want it you can get it from there, or by opening the Amazon app on your device and searching for "Pony Creator" in Apps & Games. Note that you will need to purchase it again since it's a separate sale from the Google Play version. But if you've already bought it, just go through the refund process above and I'll refund your money so you're not paying for it twice.

I hope this helps some people who still want to use the app. Thanks for all your patience, and let me know if anything's not working or something above is wrong. Thanks!

© 2016 - 2026 generalzoi
Comments48
anonymous's avatar
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LunaTheFictionkin's avatar

Hey, I was trying to play the dolldivine version of this game but for some reason the head is appearing fully white when it's supposed to be a different color, and when I try to do fullscreen it's doing the normal screen with white filling the rest, any idea how to fix it? ^^


Photo of what's happening if needed:

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