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Closed to new replies
January 18, 2011
Need HELP? Please read this!
Featured By Owner
Jan 18, 2011
If you require help with deviantART, please do not post a thread! These threads can lead to incorrect information being spread, and you may end up with more problems than when you started! As such, threads asking for help will be closed and re-directed to this sticky.
So if you do need help, where can you get it? There are quite a few options:
Help with using deviantART
deviantART has a massive
Frequently Asked Questions Library
, where most common issues are addressed.
If you are a new user, check out the ~
You can get live chat help in the
channel. Volunteers, when available, can answer your questions, or direct you to someone who can.
General help is also avilable at the
Bugs, Glitches, and other weirdness
If you think you're experiencing a bug with deviantART, check the
deviantArt Status Page
, to see if it as a known issue already being worked on. You can also check for live updates at
If you are a Beta Tester and experience a bug with a feature in Beta, contact #
For bugs that are not listed, please contact the
Reporting Users, Images, and other policy concerns
Most policy-related issues should be directed to the Policy Team at the
For reporting images which you think violate policy, please see
How do I report a submission which I think breaks the rules?
To report a forum thread or a chatroom, or for general help with these features, you can receive live help from the volunteer MN@ team at
Shop, Prints, Points, and other money-related inquiries
For any inquiry dealing with the deviantART shop (including AdCast, dA Points, devWear, Prints, and Subscriptions), contact the appropriate team at the
. Please note this is the only team equipped to handle such inquiries.
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Featured By Owner
Jun 24, 2011
To report a forum thread or a chatroom, or for general help with these features, please go to
now instead of
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