Doubts/Problems Thread
|1 min read
fire-alpaca's avatar
By fire-alpaca   |   
58 3K 43K (5 Today)
Published: October 19, 2012
:bulletgreen:Do you have any doubts/problems using Fire Alpaca?:bulletgreen:

Ask away! Maybe someone has experienced the same problems than you and we can try to solve them together :D

It would be really useful if you could say whether you're on Mac or Windows when asking~
Comments3146
anonymous's avatar
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voreartex's avatar
voreartexNew Deviant

When i try post art it doesn't let me, please help.

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wingedcl0ud's avatar
wingedcl0udHobbyist Digital Artist

Uhm every time I click on a brush, it pops up the brushes settings menu, so it slows my drawing time soo much, IDK if my pen is causing it, one day it worked correctly and now it just doesn't work anymore, i tried uninstalling the app and reinstalling it, but nothing is working, how can i fix this ;(( plus I'm on windows

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Edited
LenoraChan's avatar
LenoraChanHobbyist Digital Artist
i legit just cant open it, i am on windows 10 and everytime i click on it. it doesnt appear anywhere
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Adopt-That's avatar
Adopt-That
Firealpacahelp by Adopt-That  So I'm on Windows and I tried to do Ctrl Z and accidentally did something else and whatever the heck buttons I pressed added a red filter over the drawing and I can't draw, erase, or do anything while this is on. h e l p ?
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Fanfictionmaster's avatar
Fanfictionmaster
I am having a problem with it (I am trying an older version of FireAlpaca, not the latest one): no matter the order of the frames, the autoplay starts from the last frame on the list, not with the first. Is there any way to make autoplay start the animation from the first frame on the framelist?
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Fanfictionmaster's avatar
Fanfictionmaster
Update: I was wrong, actually, it was me, who got out of practice, because the latest drawn frame appears in the top of the framelist. XD
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panandcups's avatar
panandcups

whenever I'm done making my art and publish it on deviantART the quality is always poor is there any way to fix it?

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uncle808us's avatar
uncle808usProfessional Digital Artist

I would like to know what import as selection and import as selection (add) is for what does it do?

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uncle808us's avatar
uncle808usProfessional Digital Artist

What's new in 2.2.4?

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uncle808us's avatar
uncle808usProfessional Digital Artist

I found the information it is on the downloads page not the main page.

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flavortown's avatar
flavortownHobbyist Digital Artist
I use Windows 10. This issue has been happening for a week now. I can draw just fine on the program, but the moment I switch to another tab, minimize it, or go to anything BESIDES FireAlpaca, clicking the button on the taskbar doesn't work anymore. When it does, I'm left with a frozen program and a cursor that's spazzing out, and the only option left is to close it. My program IS up to date, I've tried restarting / shutting down my PC, updating my PC, reinstalling a tablet driver, nothing's worked. I even resorted to using Medibang Paint, but it did the same thing FireAlpaca did.
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Mongoliac's avatar
MongoliacHobbyist General Artist
On my old computer, I would just have task manager at the ready and would use my chromebook for internet surfing and whatnot. Don't leave FireAlpaca open when you're on something else --- close it before you do. Always save your stuff and remember that it will become responsive eventually. I've found that 32-bit was the version that did that for me. You could try getting 64-bit (if your computer is 64-bit) or the newest version.
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Oliivxa's avatar
OliivxaStudent Interface Designer
Im on Mac, and I usually use Clip Studio but I wanna use Firealpaca for animations. I use a bluetooth medium Wacom and the pen has two buttons. I have one button programed to be an eraser, and it works fine on other programs. But, on Firealpaca it doesn't work. I made a separate tablet profile for Firealpaca, too. I don't know what I'm doing wrong. Oh, I also tried making the button the keystroke 'e' (the eraser hotkey) but it didn't work. It says its on eraser, but it doesn't erase.
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Popcorn-Debu's avatar
Popcorn-DebuProfessional Traditional Artist
Hi, I'm on windows, and I've had this reoccurring problem where my firealpaca wont save.  it will say "failed to save, it is possible to save under a different name".  I saw a thing that said all I needed to do is restart my computer, but ive done that several times and it still happens.  I also cant delete some files.  It will tell me that it is "open in a COM surrogate", and I cant figure out how to fix that either.  is there any way to fix this permanently, or is anyone working on a fix for it cause that would be super helpful.
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Mongoliac's avatar
MongoliacHobbyist General Artist
You could try saving the file under a different name. That has always worked for me. Just remember to delete the old version so you don't get your computer overridden with useless files. You can go to file > save as... or use the keyboard shortcut ctrl+shift+s.
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irondeergirl's avatar
irondeergirl
I have this problem aswell. It's because COM surrogate is used to process unfamiliar files or something along those lines, and since mdp is not a normal file name it tried to process it. A temporary way that i've used to fix it is to open task manager and end all COM surrogate tasks, then immediately save/delete. I try to use as little mdp files as possible by using transparent png and moving each layer, but if theres a few layers that use blending effects i finish asap.
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Popcorn-Debu's avatar
Popcorn-DebuProfessional Traditional Artist
Thanks
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yunevii's avatar
yunevii
this might just be a problem with my tablet/pen, but for some reason whenever i try to draw with a really big pen, (seems to be anything past 100 pixels) it won't work. This started a couple days ago completely randomly and i haven't been able to fix it
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KrobusKoffee's avatar
KrobusKoffeeHobbyist Digital Artist
dose anyone else have the problem where if they start to draw it will try and make the lines into triangles and other geometric shapes ? i know it isn't just the eclipse and other tools, cuz it only ever happens all of a sudden once in a blue moon .
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SoulEspeon-69's avatar
SoulEspeon-69Hobbyist Digital Artist
Sometimes firealpaca will hide a layer from me If i put it in clipping mode, its still there on the side, but I cant see it on the drawing unless I turn clipping off
I use windows
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Edited
irondeergirl's avatar
irondeergirl
Make sure the layer you want the clipping layer to mask onto is right under it. A blank layer or  a layer with nothing underneath the clipping will cause it to vanish completely.
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SoulEspeon-69's avatar
SoulEspeon-69Hobbyist Digital Artist
I do, but it still hides the clipping layer occasionally
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KrobusKoffee's avatar
KrobusKoffeeHobbyist Digital Artist
Every single time i touch the pen to the tablet it just freezes firealpaca completely... when i use my tablet on any other program it works, but for FA it freezes up and i lagit have to use the task manager to close it, i have been using FA for ages and all of a sudden it just freezes when i use my tablet,, i couldn't find anyone else with the same problem and i'm starting to feel kinda hopeless.. Please let me know if there is a way to fix this...
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Edited
KrobusKoffee's avatar
KrobusKoffeeHobbyist Digital Artist
i figured it out, i don't really know what i did but it stopped.
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anonymous's avatar
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