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PolyAI, a London startup founded by professionals in neuro-scientific “conversational AI” - including CEO Nikola Mrkšić who was simply previously the initially engineer at Apple-acquired VocalIQ - has brought up $12 million found in Series A funding to deploy its tech found in customer care contact centres. The round was led by Stage72 Ventures, with participation from Sands Capital Ventures, Amadeus Capital Partners, Enthusiasm Capital, and Entrepreneur Initial (EF). PolyAI’s founders happen to be graduates of EF, although they didn’t meet during the company building course but already knew one another from their period at Cambridge’s Dialog Systems Group, section of the Machine Intelligence Lab at the University of Cambridge. “We started PolyAI in 2017, straight after submitting our PhD theses,” Mrkšić tells me. “At Cambridge, we developed state-of-the-art work conversational technology, and beginning a company was the ultimate way to receive this tech used in real life. We brought many of our Cambridge colleagues around and started setting up the commercial variant of our conversational platform”. Targeting get hold of centres - in a bid to help make these low-margin businesses more scalable - PolyAI’s AI tech doesn’t just try to appreciate customer queries but ensure they might be conducted in a conversational way, whatever the medium, which could be more than email, messaging or tone of voice. Where a lot of chat AI or voice assistants collapse, says Mrkšweć, is usually that they aren’t able to seriously follow a conversation, often lacking the opportunity to understand signifying within the context of a conversation’s background or follow-up dialogue. “Our proprietary technology allows the AI agents to aid really complex use situations,” he says. “Our agents are designed around a framework for modelling context, which means they can hold prolonged conversations and bear in mind all pieces of information that users possessed previously shared. The backend styles are data-driven, plus they are domain and words agnostic. This allows them to seamlessly scale across different use instances and world languages. Used, this signifies that we don’t need to hand-craft agent behaviour -


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AI agents can find out by observing human agents at the job”. That’s a difficult nut to crack, which is why Mrkšić believes deep vertical integration with call centres will manufacture the very best outcomes. He doesn’t eliminate either buying a tiny to medium-sized contact center or forming a strategic partnership to expedite advancements in PolyAI’s providing and the company’s understanding of how call centres operate. His thesis is that AI might help make contact centres more rewarding, although, in early stages in the startup’s lifestyle, the case is not yet proven. Related to this, Mrkšić and his crew aren’t proposing that “AI agents” replace human brokers altogether but work together with them, quite literally, with each playing with their particular strengths. PolyAI co-founder and CTO Shawn Wen argues that equipment can do a lot of things that humans have a problem with, including having “access immediately” to all or any of relevant information had a need to support a customer. At peak circumstances, this may mean AI agents managing calls autonomously if human being agents aren’t obtainable, while leaving individual agents with the more technical edge cases or types where they are able to bring the most benefit through individual empathy and EQ. “We intend to pursue very restricted integration with call centres - be that through M&A, investment or perhaps other profit-sharing plans,” adds Mrkšweć. “Whichever model we end up pursuing, we want total alignment between PolyAI and call centres. Way too many AI corporations have died looking for favourable application licensing agreements years before their technology was ready for wide-level deployment. We consider vertical integration is best way to fast-monitor the production of our ML program, as well as for PolyAI to remain independent in the long-term”.
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2 min read

Best Laptops Under Rs 20000 in India

#1. Acer A315-32 💻


Acer A315-32 is the best laptops under 20000 in India made by Acer company in this price range. Acer A315-32 can be easily available in the online store like Flipkart and Amazon 🏪. It is a Linux based laptop but you can install windows as well. It has some really good specifications.

Acer A315-32 comes with Intel Integrated UHD 605 Graphics card and it does not have DVD Writer 📀. It has a screen size of 15.6 inches HD screen with a resolution of 1366 x 768 pixels, it has an Acer Webcam 📷.

Acer A315-32 runs on the Linux operating system. It is powered by 4GB DDR4 of RAM which is quite impressive in its performance with the help of 1.1 GHz with turbo boost up to 2.7 GHz Intel Pentium Quad Core processor. Its battery is of 4810 mAh 🔋. Acer A315-32 with the internal storage of 1 TB HDD and can be expandable with the help of external Hard Drive.

Acer A315-32 Specifications

FeaturesSpecificationsRAM4 GBDisplay 💻15.6 Inches 1366 x 768 PixelsOSLinuxCPU1.1 GHz Intel Pentium Quad CoreHard Disk1 TB HDDBattery 🔋4810 mAhWebCam 📷AvailableDVD Writer 📀NoGraphicsIntegrated N5000

Source: Best Laptops Under 20000

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4 min read

The standard Lorem Ipsum passage, used since the 1500s

"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum."

Section 1.10.32 of "de Finibus Bonorum et Malorum", written by Cicero in 45 BC

"Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?"

1914 translation by H. Rackham

"But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?"

Section 1.10.33 of "de Finibus Bonorum et Malorum", written by Cicero in 45 BC

"At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non provident, similique sunt in culpa qui officia deserunt mollitia animi, id est laborum et dolorum fuga. Et harum quidem rerum facilis est et expedita distinctio. Nam libero tempore, cum soluta nobis est eligendi optio cumque nihil impedit quo minus id quod maxime placeat facere possimus, omnis voluptas assumenda est, omnis dolor repellendus. Temporibus autem quibusdam et aut officiis debitis aut rerum necessitatibus saepe eveniet ut et voluptates repudiandae sint et molestiae non recusandae. Itaque earum rerum hic tenetur a sapiente delectus, ut aut reiciendis voluptatibus maiores alias consequatur aut perferendis doloribus asperiores repellat."

1914 translation by H. Rackham

"On the other hand, we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment, so blinded by desire, that they cannot foresee the pain and trouble that are bound to ensue; and equal blame belongs to those who fail in their duty through weakness of will, which is the same as saying through shrinking from toil and pain. These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice is untrammelled and when nothing prevents our being able to do what we like best, every pleasure is to be welcomed and every pain avoided. But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur that pleasures have to be repudiated and annoyances accepted. The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains."

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PolyAI is the Best in Case by DhruvHat, journal

Best Laptops Under 20000 by DhruvHat, journal