Comment on mdbruffy's profile

Acaciathorn's avatar

If you're a core member and you don't like Eclipse, but you don't want to leave dA, you can get a refund for the remaining months of your subscription. You need to file a customer support ticket by going to https://contact.deviantartsupport.com. Select 'Sales & Services', then go to 'Tell us more about your issue'. Select 'I'd like to cancel my purchase' and 'Core Membership'. Scroll past 'Solve your issue', and click 'Contact Us' at the bottom. Tell them why Eclipse is not worth paying for, then submit. I got my money back within a couple of days.

mdbruffy's avatar

I've already canceled the auto renewal. My membership is still good till August. I'll give them till then to get their act together. If they don't, I'll probably leave if I've found a new site I'm happy with.