phoenixleo's avatar
Hello Paint-Writer ,

We greatly appreciate your use of our forums, but I'm afraid that your thread here would be better directed towards the DeviantArt Customer Service Center.

*Please also report it as a bug to DeviantArt Customer Service Centre.

Unlike some communities the DeviantArt forums are not a place to receive official help and information; our forums are more of an informal hang out and place to have conversations so it's unlikely that your thread will be seen by anyone who could help out in any official manner so I'm going to redirect you and close your thread here since the customer service representatives will be helping you out instead.

We hope that you get the assistance you need and we'll see you back in the forums later!