Kizziesama's avatar
Why not a little of both? You can be personal with someone and professional. It doesn't have to be just one or the other. Considering selling art is business, yes, you have to try to keep a good standing with your client so that they spread your hype through word of mouth, and even come back. Part of doing that is doing work for them that is memorable, to their liking, and timely. It may not be dead on time, but being incredibly late with the work (more so after they've paid you), will make them less likely to come back to you with ideas, regardless of your price being fair or no (that part, I'm saying through being a customer that had to wait a YEAR for a commission I paid for up front, per their request :hmm: Loved the art, it was breathtaking... but it was too long of a wait for it, and too many excuses as to why I had to wait).

As far as "feeling special", having an artist interpret my idea IS special. Do I need to feel like the artist's center of attention because they're working on a piece for me? Nope. But at the same time, being that the piece is going to be somewhat personal regardless, I'd like that they take some notes on the subject they're drawing (color palettes, references if given, etc.), and that should give the piece merit enough :)
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Son23's avatar
Son23|Student Digital Artist
personal and professional were in the same line, but I was using professional as a type of "yea he's really really good at art, but not as good as the indifferent guy who's art is breathtaking."

I am using this as sort of an experiment. I want to see in general what customers want. Do they want it done, or do they want it done and feel special.

I like your point of view =3. I share a similar point of view, but most customers are either one side or the other, and I want to see who stands where.
For me, even if the art is late (not so much as a year, but if he says it will be done next week and it takes him 2 weeks) but he makes me feel like I am valued to him and my work is important, then I will come back.
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Kizziesama's avatar
Hmmm, I would think a good sum of people would be on the same page as you and me. With damn near everyone I've had come to me for commissions, they expect me to treat them professionally, despite knowing them on a more personal, casual level. And in those instances, because they know life happens, being late a day or a week is trivial and pardoned :).

In the manner you're asking, I don't think anyone would want to make a trade off for either one (though, the "indifferent" scenario kinda pans out in to be someone who's a little of both).
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