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Tips on Handling Revisions Video

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By ClintCearley   |   Watch
Published: February 25, 2013
© 2013 - 2019 ClintCearley
Watch this video HERE on my my YouTube art channel Swatches.

In this 15 minute video professional illustrator Clint Cearley speaks on the submitted topic of how to handle the revisions and avoid a "revision nightmare". Points covered include a revision clause, notifying client of post contractual work, dropping a project and more.

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IMAGE DETAILS
Software
Adobe Photoshop CS5.1 Macintosh
Comments31
anonymous's avatar
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edsfox's avatar
edsfoxProfessional Digital Artist
Thank you a lot for this tips..
I had to share your video on my facebook page :)
And also give a like to your page! :D
hungerartist's avatar
Great post Clint!

I couldn't help but think of this guys post on "purple dogs" which is another interesting way to deal with revisions [link]
Jadeyfish's avatar
JadeyfishHobbyist General Artist
Definitely need to watch this :)
FuakHUE's avatar
You look like chester bennington in this vid caption!, thanks for the vids tutorial man~
MJWilliam's avatar
MJWilliamProfessional Traditional Artist
15 minutes of pure gold. Thank you for this. There's one particular kind of client that drives me absolutely nuts. He'll ask you to do one small revision (say change dress length) then says, "let's make it shorter". You do. He comes back and goes, "I liked it better longer, change it back". You do, it's no big deal. A couple of days later he comes back and goes, "on the other hand, shorter is better, change it back."
:iconfuuuplz: Some of these folks keep going back and forth like... forever. What would you suggest for this situation?
ClintCearley's avatar
ClintCearleyProfessional General Artist
Several points. Some people are over-thinkers and easily second-guess themselves so I would tell them which choice is best from an artistic standpoint and briefly describe why. "Educating" a client in an informative manner has resolved issues many times for me as some clients just need a sensible reason to go one way or another so their brain can relax knowing it made a good choice. Also tell them that any more changes will be charged above the original quote or at an "overtime" rate. Give them the heads up before applying the charge so they have the chance to avoid it.
Even if you are getting paid for the changes it may be wrecking havoc on your scheduling with other clients in which case you should be open about the issue. Tell them that the project has taken longer than originally estimated and that it is causing scheduling problems with other client's deadlines. You must unfortunately set a cutoff date at which you will no longer be able to work on the project due to logistics. Apologize for not finishing as quickly as you first stated and for the inconvenience offer them a % discount if the project can be wrapped up by the cutoff date.
MJWilliam's avatar
MJWilliamProfessional Traditional Artist
Thanks for the tips. That's exactly what I do, but every once in a while I get a client who doesn't want to be educated. If I get a whiff of their ilk I don't even take on the project, but sometimes they slip through the cracks.

Anyway, thanks again. Great advice.
Mottenfest's avatar
MottenfestHobbyist Traditional Artist
Good to hear from an artist that knows his stuff~!
jcbarquet's avatar
This was really helpful. I really appreciate the information that you're sharing with these videos and your eBook.

Regarding the subject of revisions, you mentioned that you normally give the client the possibility to ask for three minor and one major one. However, it's not the same to ask for a radical change at the sketch phase than once the image's been taken to final. So when you talk about revisions, do you take into account the ones the client requests at the sketch phase as well?
ClintCearley's avatar
ClintCearleyProfessional General Artist
You're right, I didn't say that very clearly. I generally allot one to two extra revisions during the sketch phase as they are quicker changes but you can't let them be wishy-washy either as they can just as easily waste your time with revisions during the sketch phase as during the final stages. It can be helpful to outline up front exactly how the process will go. 1) Talk over phone about the project 2) Client emails synopsis of what they want and includes any reference images 3) Artist provides sketch feedback 4) Clients give feedback 5) Revised sketch is provided 6) Feedback from client 7) Artist begins work and provides low resolution final for final tweaks 8) Clients may ask for small final adjustments 9) Image is adjusted and final given.
Clients need to know that an approved direction should to be arrived at within two sketches so it is important to have a thorough discussion beforehand.
Let me know if this doesn't answer your question.
jcbarquet's avatar
It does, this makes it really clear for me. Thanks Clint!
TheRealLucieth's avatar
TheRealLuciethStudent Digital Artist
You got some really neat videos up. Thanks for taking the time, and when I someday fulfill my dream of becoming an illustrator I'll keep this in mind. Great stuff Clint.
Blue-Disciple's avatar
Thanks for the newbie tips.
Trace007's avatar
Trace007Professional Digital Artist
Great info, really appreciate the vid.
VanessaBettencourt's avatar
VanessaBettencourtProfessional Digital Artist
Thank you for sharing with us.
Renmiou's avatar
Ah! Thanks for covering this topic! I asked about it in a comment on Vimeo. :D
ClintCearley's avatar
ClintCearleyProfessional General Artist
Thanks for the original question and comment, feedback shows that a lot of people are facing the same dilemma.
elsevilla's avatar
elsevillaProfessional Digital Artist
You are the man
MirkAssassin's avatar
Wow this advice is gold sir. Thank you.
MysticWarriorDesign's avatar
MysticWarriorDesignHobbyist Digital Artist
I bought, and finished in a few days at lunch, your e-book on 10 most common digital painting mistakes (paraphrased title), and I love watching your videos! You always have such great advice, which really ties in real world experience and keeps the ego out. Additionally, your info is always far more thorough, and goes into things I wouldn't even think to ask for- probably just another sign of your experience.

Hopefully, in a few months, I can branch out and test some of the corrections you highlighted in your e-book and maybe get your critique on it!
ClintCearley's avatar
ClintCearleyProfessional General Artist
Glad to hear the material has been beneficial to you! Absolutely, would love to look over any corrections you applied from the ebook.
alphatrope's avatar
Excellent advice. I've been a graphic designer or over 20 years and teach at a University and you hit all of the best points giving the most salient advice.

You make some pretty sweet pictures too. :)
ClintCearley's avatar
ClintCearleyProfessional General Artist
Thanks, good words to hear from someone whose been there!
erilas6490's avatar
erilas6490Hobbyist Digital Artist
thank you i watched your greyscale video it helped a lot.
anonymous's avatar
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