Thanks to everyone for your help testing the updated design of the Modal
. We're still making tweaks before a wider release, but your comments were essential to helping us corner some issues!
Our next phase is ready for Beta, and once again, we need your help!
Sometimes deviants genuinely aren't sure what constitutes as Mature Content, Explicit, or some of our other reportable types of information. This feature brings three new aspects of reporting to help streamline our process and keep DeviantArt as safe as possible.
Introducing Reporting Notifications
Occasionally, when someone forgets to tag a deviation as Mature Content, or when they upload a deviation that goes against our policy, it can be a simple misunderstanding. For this feature, at some point after a deviation is reported, an anonymous notification will be sent to the owner, asking if the deviation is Mature Content (or whatever it was reported as).
This will give the owner a chance to address the issue and possibly rectify the situation on their own. If the owner chooses not to take action and it's not reported again, staff is likely to agree that no deletion or tag is necessary, and will likely mark the report invalid. If the number of reports rises, it will rise in the queue, and staff will more quickly take the appropriate action, whether that's adding a tag, deleting, or marking the report as invalid.Note
: Even though a notification is sent to the Deviation Owner, every report still goes to our staff for final approval. This feature is simply a chance for a deviant to fix what might be an honest mistake!
Introducing Auto-Tagging as Mature Content
If a certain number of people report the same deviation, that deviation will automatically
become tagged Mature Content. As part of our Beta group, you will be helping us determine what that certain number should be.
However, what if those who have reported it are incorrect, whether due to trolling or a genuine misunderstanding of DeviantArt's policy?
For every action taken -- either by a staff member or community-auto-tagging -- the deviation owner has the ability to "Dispute." This means, if enough people report a deviation to auto-tag it as Mature, the Owner can dispute this claim. DeviantArt staff will then take a close look into what was reported and make a final decision, sometimes reversing that action.
Same with a deleted deviation -- if a deviation is deleted by Staff, the owner will get a Notification, and if the owner believes it is allowed on DeviantArt and our staff made a mistake, they can dispute the claim, explaining why, and the staff will give it a second consideration.
That was a lot of info. To let it sink in, I'll go over our goals for this test.
About This Test
In this test, we would like you to assume two roles -- one of a Deviation Reporter, and one of a Deviation Owner.
As Deviation Reporter
, your testing will be easy:
- Go to this Profile Gallery.
- Report one of the deviations as Mature, Explicit, or Underage Nudity.
- Go to the More Menu > Correspondence.
- Verify you have a notification there announcing that you have reported this deviation, what the Report-type was, and that all the links work.
FYI, we made a conscious choice to have this notification sent to that URL and not to your "regular" correspondence with your other notifications. We don't want reporters to feel spammed for doing their part across the site.
As Deviation Owner
, your testing requires a few more steps:
- This is probably the only time in the history of DeviantArt we will ask this, but go to this deviation. Take a screenshot of it or Right-click-save-as... I promise, damphyr said it was okay. (Please do not test reporting using any other images besides this cute cat.)
- Submit this image as a deviation. You can submit it to Scraps if you don't want to spam your watchers. You can use the category: Photography / Animals, Plants & Nature / Domesticated Animals.
- If you have an alternate account, please report this deviation as Mature Content, Explicit, or Underage. If you don't have an alternate account and don't want to make one, please post your deviation URL in the comments below, and add the text: "Can another Beta User please report this for [Mature Content, Explicit, Underage Nudity]?"
- Once your deviation has been reported -- for Mature Content, Explicit, or Underage -- you should receive a notification.
If it was reported for Mature Content, your notification should look like this.
If it was reported for Explicit Pornography, your notification should look like this.
If it was reported for Underage Nudity, your notification should look like this.
- From here, you can take two different routes:
Get your deviation "auto-tagged as Mature Content" by making a comment to this journal, something like "Please report this deviation (post URL) for Mature Content. I am testing auto-tagging!" And some Good Beta Samaritans will come along to help you.
Tag me in a comment (@ LaurenKitsune) and ask me, as a staff member, to either 1) Tag your deviation as Mature Content, 2) Delete it as Explicit, or 3) Delete it as containing Underage Nudity. After I do this, you will get a Dispute Notification. You can now test out the Dispute ability by clicking that button. You can optionally tag me again in another comment, and ask me to accept or reject your dispute. At this time, you should get another notification, letting you know the decision that staff made on this deviation.
Finally, as a helpful Beta Tester
- Please go into the comments below and report URLs posted by your fellow deviants, so they can test out the receipt of Owner Notifications.
If all the above sounds confusing, please take the time to read it slowly. It should be able to be completed if you take it one step at a time!
What to Report
Here are some areas to focus on in your reporting and looking at notifications:
- Design, look, and feel of the notifications.
- Functionality of the links and buttons.
- Function of auto-tagging as Mature Content.
- Function of Disputes.
- Your reporting experience as a whole.
Please note that (besides for this test, of course) incorrect / inappropriate Reporting behavior, such as spam-reporting or troll-reporting for whatever purpose will result from a ban from accessing the Moderation Desk as a whole.
Bugs can be reported in the Reporting and Notifications
project. Please DO NOT report bugs as a comment in this article
, since there will be so many comments back and forth asking for Beta testers help and Staff help. I don't want bugs to get lost in the process.
In your Bug Report, please include a link to the deviation you reported
, as well as browser info, OS information, screenshots, links, reproduction steps, and anything else you think will help describe your issue. Thank you in advance for your help!