Policy last updated: November 12, 2025
DeviantArt respects your privacy and is fully committed to protect your personal information and use it properly and in compliance with data privacy laws.
This Privacy Policy applies to our websites, including www.deviantart.com, DreamUp, sta.sh, our products, and our DeviantArt mobile applications (collectively, the "DeviantArt Sites" or "Sites"). This Privacy Policy explains what information we (together with our affiliated companies worldwide) collect and use pertaining to each of our Account holders and non-Account holders (such as Site visitors) through the Sites, how we use that information, and what choices you have with respect to the information we collect about you. The Sites and our services available via the Sites are collectively called the "Services."
Please take a few moments to read this Privacy Policy before you access or use the Services. By using or accessing the DeviantArt Sites, you acknowledge that you have read and fully understood this Privacy Policy and our Terms of Service and that they both apply to your use of the Services. If you do not read and fully understand this Privacy Policy, please do not use the Sites or Services. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws. Where you have read this policy but would like further clarification, please contact us at help@deviantart.com.
To provide you the Services, we may collect personal information relating to an identified or identifiable natural person ("Information").
We collect Information you provide us, from your use of the Services, and from other sources. Here are the types of Information we collect about you.
When you use our Services – such as creating a DeviantArt account, registering for special services (e.g. Premium Content), making purchases, subscribing to newsletters, or communicating with us – we collect such information you provided directly. This may include:
We collect only the information necessary to provide our Services securely and in compliance with applicable laws.
When you visit or use our Site or Services – including browsing pages, viewing accounts, editing your settings, using features, or interacting with content – we automatically collect a range of data about your activity and your device. This includes:
We use these types of data to:
We may receive certain information about you from third parties where required to operate, secure, and provide our Services. This includes:
2.1. We use your Information for the following purposes
2.2. Lawful Bases for Using Your Information
We only use your Information when permitted by law, including where:
We share your information only as needed to provide our Services, protect our communities, comply with the law, and when you ask us to. Here’s how and why your data might be shared:
3.1. With Third-Party Service Providers
We share your information with trusted Third-Party Service Providers who help us deliver and improve our services. This includes companies and individuals who provide:
3.2. With Third Parties For Legal and Safety Reasons
We may disclose your information if required by law, or when we believe in good faith it’s necessary to:
3.3. With Our Corporate Group
We may share your information with our parent companies, affiliated companies, and subsidiaries so we can provide and improve our Services, comply with the law, and support business operations.
If we (or our parent or affiliated companies) go through a business change – like a merger, acquisition, or sale of assets – your information may be shared with those involved, as needed to manage the transition.
3.4. Through APIs (Application Programming Interfaces)
We offer APIs so that certain features, content, or services can interact with third-party tools or services.
3.5. With Your Consent or by Your Request
If you ask us to connect your account or share information with a third party (for example, sharing artwork to a social network), we will only do so with your express permission.
For the avoidance of doubt, we may share your Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so.
4.1. Data Centers
Your Information is stored in secure data centers operated by leading cloud providers:
4.2. Transfers Across Borders
DeviantArt processes data about individuals worldwide, which means your Information could be transferred and stored in a country different from your own. Wherever your data goes, we maintain strict security, privacy, and confidentiality standards, and your data is always protected in accordance with this policy.
Special Notes for Users in Europe, the UK, and Switzerland:
4.3 The Data Privacy Framework
DeviantArt, Inc.,complies with Data Privacy Framework that embeds the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce, European Commission, UK Government, and Swiss Federal Administration regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom (and Gibraltar), and Switzerland to the United States. DeviantArt has been certified to the U.S. International Trade Administration (ITA), within the U.S. Department of Commerce that adheres to the DPF's Principles. If there is any conflict between the terms in this policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. DeviantArt's commitment to subject the personal information described in this policy to the Data Privacy Framework is subject to the enforcement and investigative powers of the United States Federal Trade Commission.
To learn more about the Data Privacy Framework Program visit it here, and to view our certification, please click here.
DeviantArt may share personal information with third parties under certain circumstances described in this policy, subject to obligations under the Data Privacy Framework Principles which extend to third parties acting as agents who help us run our business and provide services, and DeviantArt remains liable should a third party acting as our agent processes personal information subject to this policy in a manner inconsistent with this policy, except where DeviantArt is not responsible for the event giving rise to the damage.
In compliance with the Data Privacy Framework Principles, DeviantArt commits to resolve complaints about our collection or use of your personal information. E.U., UK and Swiss individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact us at: help@deviantart.com.
DeviantArt commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
DeviantArt has further committed to refer unresolved Data Privacy Framework complaints to an alternative dispute resolution provider located in the United States. If you have an unresolved privacy, or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider TRUSTe for more information or to file a complaint. The services are provided at no cost to you.
If you have such an unresolved complaint, under the recourse mechanism you may contact the applicable EU Data Protection Authorities (free of charge). DeviantArt commits to cooperate with the DPAs and comply with the advice given by such authorities.
If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may – under certain conditions described on the Data Privacy Framework website – invoke binding arbitration when other dispute resolution procedures have been exhausted. For more information on this option, please see Annex I of the Data Privacy Framework Principles.
5.1. A cookie is a small file of letters and numbers downloaded onto your computer when you access certain websites. In general, cookies allow a website to recognize a user's computer. The most important thing to know about cookies placed by DeviantArt is that they make our website a bit more user-friendly, for example, by remembering site preferences and language settings. Please check out the table below to receive information about the type, categories, purpose and duration of cookies placed by DeviantArt and Third-Party Service Providers
| Type | Name | Purpose | Duration | |
|---|---|---|---|---|
| Cookie | auth | Identify logged users | 1 month | Essential |
| Cookie | auth_secure | Security | never | Essential |
| Cookie | userinfo | Identify logged users | 1 month | Essential |
| Cookie | td | image grid sizing for SSR (eclipse) | session | Essential |
| Cookie | tw | image grid sizing for SSR (green site) | 7 day | Essential |
| Cookie | hubtoken | websocket push messages | session | Essential |
| Cookie | tpc | Oauth login for stash | session | Essential |
| Local Storage | chatDB | Allow chat feature | persistent | Essential |
| Local Storage | console_dapi_recent, console_recent | Recently used endpoints list in API developer console | persistent | Essential |
| Local Storage | custombox.recent.colors | Remembers colors used in custom boxes | persistent | Functional |
| Local Storage | FilmQuality | Allow the use of player settings | persistent | Essential |
| Local Storage | statusUpdateSubmitCounter | Number of status updates submitted via eclipse | persistent | Functional |
| Local Storage | intents, intents_other | List of signup intents selected by user | persistent | Essential |
| Local Storage | pwa_notifications | Allowing push notifications | persistent | Essential |
| Cookie | pwa_banner | Dismissing the prompt to install the web app | session | Essential |
| Local Storage | boost_promo_last_seen | Dismissing the prompt to boost deviations | persistent | Functional |
Third Party Cookies:
| Type | Name | Third party | Purpose | Duration | |
|---|---|---|---|---|---|
| Beacon and Cookie | _pxhd | PerimeterX (https://www.perimeterx.com/legal/privacy/) | Security | 1 y | Essential |
| Script and Cookie | TS#, XSRF-TOKEN | Wix.com https://www.wix.com/about/privacy | Security | session | Essential |
| Script and Cookie | frog.wix.com | Wix.com https://www.wix.com/about/privacy | Identify logged users | persistent | Essential |
| Script and Cookie | fed ,fedops.logger.sessionId | Wix.com https://www.wix.com/about/privacy | System monitoring | persistent | Essential |
| Local Storage | debug, debugpanel-height, debugpanel-tab, debugpanel-visible | Wix.com https://www.wix.com/about/privacy | System Monitoring | persistent | Essential |
| Local Storage | firebase:host:wix-engage-visitors-prod-27.firebaseio.com | Wix.com | Allow the Chat feature | persistent | Essential |
6.1. Promotional Messages
We may use your Information to send you promotional content and messages by email, text messages, notifications within our platform, and similar forms of communication from DeviantArt or our partners (acting on our behalf) through such means. If you do not wish to receive such promotional messages, you may notify DeviantArt at any time or follow the "unsubscribe" instructions contained in the promotional communications you receive.
6.2. Service and Billing Messages
We may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or email; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your Account; or notify you of material changes in our Services.
It is important that you are always able to receive such messages. For this reason, you are not able to opt-out of receiving such Service and Billing Messages unless you are no longer a DeviantArt User (which can be done by deactivating your Account).
7.1. It is imperative that you will have control over your Information. That is the reason why we are taking reasonable steps in order to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Information.
7.2. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the requested data to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
7.3. You have the right to lodge a complaint with your local supervisory authority for data protection (but we still recommend you to contact us first).
7.4. For all DeviantArt Users, if you may review and amend your Information by logging in and navigating to your Settings page on the website. Once there, you may modify information that is incorrect and delete certain information from your profile. You can also change your permission settings for us to send you email newsletters.
7.5. For all DeviantArt Users, if you wish to retrieve your DeviantArt Account data or permanently delete your DeviantArt data, please follow the instructions provided here.
7.6. In addition, feel free to contact us online, or mail your request (see Section 15). We will make all reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfill your request), subject to legal and other permissible considerations.
7.7. Please note that permanently deleting your Account erases all of your information from our databases. After completing this process, you can no longer use any of your Services, your Account and all its data will be removed permanently, and we will not be able to restore your Account or retrieve your data in the future. If you contact DeviantArt Support in the future, the system will not recognize your Account and support agents will not be able to locate the deleted Account.
We may retain your Information for as long as your Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services.
We may continue to retain such Information even after you deactivate your Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users, prevent fraud and abuse, enforce our agreements, and/or protect our legitimate interests. Where your Information is no longer required, we will ensure it is securely deleted.
9.1. We have implemented security measures designed to protect the Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our visitors' and Users' privacy.
9.2. Regardless of the measures and efforts taken by us, we cannot and do not guarantee the absolute protection and security of your Information, or any other content you upload, publish or otherwise share with us or anyone else. We therefore encourage you to set strong passwords for your User Account, and avoid providing us or anyone with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm.
9.3. If you have any questions regarding the security of our Services, you are more than welcome to contact us at security-report@deviantart.com.
Our Services may contain links to other websites or services. We are not responsible for such websites' or services' privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your information. This Privacy Policy does not apply to such linked third-party websites and services which are subject only to the third-party policies.
11.1. Please note that when you create an Account, your profile page will display your Account user name and certain statistics regarding your own use of the Services, including but not limited to, the date you became an Account holder, the categories of materials you posted and how long ago you last visited the Sites. It will also display information about the Account holders who visit your profile page including the names of those Account holders who follow you (if the Account holder has permitted such display), and the number of visitors to, and views of your profile page or pages containing content you have submitted.
11.2. Any information or content that you post to your profile page, or to any Groups which you are a part of, chat rooms or forums will be publicly accessible by Users so please exercise your good judgment before you post. The name you choose when creating your Account is visible to all Users of the Services. If you visit another Account holder's profile page, your user name will appear on that page. DeviantArt does not control, and is not responsible for, the use of any information or content that you have exposed to the public through your use of the Services. You may use the tools we make available via the Services to make decisions about what information about you, including Information, will be visible on your profile page and on the profile pages of other Account holders that you visit. Please note accounts can be created either by individuals or companies. Note that in some cases, we may not be able to remove your Information from such areas.
12.1. If you have any questions or concerns about our collection, use or disclosure of information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us at our details set out at the end of this Privacy Policy.
12.2. Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.
13.1. We may update this Privacy Policy as required by applicable law, and to reflect changes to our information collection, usage and storage practices. In relation to any updated Privacy Policy, we will, if so required by applicable law, notify you, seek your consent, and/or take any other measures. We encourage you to periodically review this page for the latest information on our privacy practices.
13.2. Any heading, caption or section title contained herein, and any explanation is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
If you have questions about this Privacy Policy or our policies or wish to exercise any of your rights as described, please contact our DPO team at:
DeviantArt, Inc.
7111 Santa Monica Blvd, Ste B, PO Box 230
West Hollywood, CA 90046
Email: help@deviantart.com
For the purposes of GDPR (Article 27), you may contact our EU representative at:
Wix Online Platforms Limited
1 Grant's Row
Dublin 2 D02HX96, Ireland
Additional Information for U.S. State Residents
This section of our Privacy Policy details what personal information we collect about you under U.S. applicable privacy laws and regulations, the sources of the personal information, the purposes of use and disclosure, and the categories of third parties that may receive that personal information. The information in this section applies to you if you are a U.S. resident in a state with an applicable privacy law or regulation. Please read this section in combination with the other sections of this Privacy Policy for a complete understanding of how we collect, use, and disclose your personal information.
Your Rights and how to exercise them
Here is a brief overview of your rights:
Right to Know and Access Your personal information: You have the right to ask us to confirm whether we process your personal information and for a copy of the personal information we maintain about you. Please follow the instructions provided here, which explains how you can retrieve your personal information.
Right to Correct Inaccurate personal information: You may review and amend your Information by logging in and navigating to your Settings page on the website. Once there, you may modify information that is incorrect and delete certain information from your profile. You can also change your permission settings for us to send you email newsletters. For any questions, you can reach out to us using the method described in this Privacy Policy. You may exercise any of the rights described above, you can also submit a request by email to help@deviantart.com, or by mail to DeviantArt, Inc., 7111 Santa Monica Blvd, Ste B, PO Box 230, West Hollywood, CA 90046.
When you submit a request, we will usually ask you to provide an email address to verify your identity and prevent fraud. You may also designate an authorized agent to submit a request on your behalf. Depending on the nature of the request, we may authenticate the request by requesting additional information or documentation, such as account-related information, billing information used to purchase paid Services and the submission of specific documents.
No Discrimination: DeviantArt does not discriminate against any individual for exercising their rights under this section. If we deny your request or cannot fulfill it, you may appeal our decision by contacting us as described in this Privacy Policy to ask us to review your request again. Your communication should include “Appeal” in the subject line.
In the last 12 months, we collected the following categories of personal information
We collect personal information:
Disclosure of Information for Business Purposes:
In the past 12 months, we may have disclosed each of the categories of personal information listed above with our Corporate Group, and Third-Party Service Providers, as permitted in accordance with this Privacy Policy’s provisions.
Sales or Sharing of Your Information:
DeviantArt does not sell user Information to third parties for the intents and purposes of the U.S. applicable privacy laws and regulations.
Minors:
DeviantArt does not knowingly collect, use, sell or share the personal information of minors under the age of 13.
Users of the Services who are defined as minors under the US applicable data privacy regulations may request and obtain removal of content they posted by emailing us at help@deviantart.com. All requests must be labeled "U.S. Citizen Removal Request" on the email subject line. All requests must provide a description of the content you want removed and information reasonably sufficient to permit us to locate that content. We do not accept California Removal Requests via email to help@deviantart.com. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party.
Sensitive personal information:
We may process Sensitive personal information in accordance with the US applicable privacy laws and regulations, and do not use or disclose Sensitive personal information in any way that would require us to provide an opt-out opportunity under the applicable laws.
Retention of Information:
We retain your personal information for the time period reasonably necessary to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.