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Official dA News


:bulletpurple: Community Operations Newsletter - July 2014

depthRADIUS

:star: Follow :icondepthradius: for more articles.


Official Contests


All "official" contests will begin at midnight PST on the start date and end at 11:59 PST on the end date. This applies to all Community Relation run contests and all deviantART sponsored contests.
:flagus: denotes US only contest

:bulletpink: Anthro Challenge 109 - Mad Science - Deadline July 31, 2014



Community Relations Projects

:bulletgreen: projecteducate Upcoming: Galleries Month!   View the whole schedule here
:bulletgreen: Did You know?
:bulletblue: Appreciation and the Community
:bulletblue: August 16th devMEET - Toronto Centre Island
:bulletblue: Basic CSS Style Guide
:bulletblue: Blank deviantART meme
:bulletblue: Creators First
:bulletblue: Critique 4 Critique - Time to Comment
:bulletblue: deviantART Customisation FAQ
:bulletblue: Eating Disorder Awareness
:bulletblue: Everything You've Learned about Writing is a Lie
:bulletblue: Getting Started in Comics
:bulletblue: Hitching a Ride with Dialogue
:bulletblue: July Workshop - Flash Fiction Month
:bulletblue: Literary Terminology Guide
:bulletblue: Mid-July News: Appreciation
:bulletblue: #Artisancraft News + Weekly Gallery Highlight
:bulletblue: Novel Expression Cover Contest
:bulletblue: What is Art? Art for Smiles, a new program in the making
:bulletblue: PE: :Literature Basics Settings
:bulletblue: Photographing People on your Travels
:bulletblue: RubyStories Volume 1
:bulletblue: Sculpting Femme Fatales
:bulletblue: Sneek Peek: deviantART's NEW Today Page
:bulletblue: So You Want to be a Concept Artist?
:bulletblue: Thank you House of Playwrights and it's Members
:bulletblue: Watercolour Tutorials
:bulletblue: Testing Limits





Features & Interviews


:bulletred: -404 Deviant Found vol 47
:bulletred: All Snapped Up .24 - Elisanth
:bulletred: Beast Vision Vol 14
:bulletred: Celebrating Diversity 56
:bulletred: Culinary Arts Feature
:bulletred: dA love for everyone 104
:bulletred: Daily Fractal Features for July 18th, 2014
:bulletred: Equine Escapades Vol 15
:bulletred: Fan Art Friday - Summer Special Edition 1
:bulletred: Hot off the Press Reaper-x is Published
:bulletred: I Think that I shall Never See
:bulletred: Light and Dark
:bulletred: Monday Munchies 14
:bulletred: Project Porkchop Vol350
:bulletred: Putting the Art in Artisan Fableblades



Groups


:bulletgreen: Authors-ClubWe are not just a literature group, we are a close-knit community of writers and non-writers alike who aim to support you in your strive to achieve excellence. We encourage and promote the deviantART community's literary growth and knowledge. Spreading community, influence, and positivity since 2009.


Commissions




Whoas - Theme: Comics



100DoN - Puppy. by emedeme Disney GOT Bram and Hordor by nandomendonssa The Great Cat-astrophe - Page 5 by Junedays 
Ever Ever After by dronio Knot - Page 01 by secondlina Angel of the Night by jeffchendesigns 
The Athenian!! by Nick-OG If Oden Kun characters were human? by juriTanaka Honey Lemon from Disney's BIG HERO 6 by princekido 
Ultimate X-Men trade cover by diablo2003 The Life of Santa Claus by NunoDias Just My Opinion by mjranum 
Dark Tower cover color by J-Scott-Campbell Hogan Comic Pg 06 by J-Scott-Campbell MARVELous Art of J. Scott Campbell: Interiors Prev by J-Scott-Campbell 
Time Square is a Lonely Place by ToolKitten Executive Assistant: Assasins 3A by ToolKitten witchblade 144 variant by nebezial 
ravine  friend of yours? by nebezial ravine- dont piss off her dragon by nebezial my spider sense is tingling by nebezial 
what is best in life?...hellyeah for oldschool by nebezial so i found my llord of the rings soundtrack.... by nebezial The perfect scroll by princendymion 
The things I've learned by princendymion Something Funny by TomPreston 
 
  
 
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:note: To contribute to the next issue of "Pimps & Whoas" please include it in the comments below with the appropriate links and information.  If promoting groups, please include a description so people know why they should check it out! Also use devtags not icontags eg:communityrelations not :iconcommunityrelations:

What I'm looking for from you guys:
:bulletred: News, Features or Interviews you want to promote
:bulletred: Groups you want me to feature or highlight
:bulletred: deviations that follow the theme for that issue
:bulletred: DevMEETs or events going on around you or being hosted by you.
:bulletred: Commission information for those looking for Commissions
:bulletred: Anything else you feel you want the deviantART community to know about!


Next issue to be posted August 13, 2014 and the theme for the "Whoas" is Super Heroes.  

Wanna suggest a theme? Note Moonbeam13 with your ideas!
Welcome to the latest edition of the Community Operations Newsletter. Following on from June's Newsletter, I'm going to provide you with further insight in to the Community Operations Department ., and the people who work there.

Some Statistics


You asked for more statistics!  As you can see, at times there may be more tickets solved than were reported, and vice versa. This can be due to a high number of tickets concerning a high priority, which may have resulted in a small backlog developing in a lesser priority area. I think it's also fair to mention that during this reporting period a number of Comm Ops staff have been out on vacation, and we have also assisted the Retail Department in day to day tasks.

In the Past Month we have received ;

  • 928 Bug Report Tickets
  • 2,065 General Help Tickets
  • 4,394 CEA Tickets

In the Past Month we have resolved

  • 900 Bug Reports
  • 1,852 General Help Tickets
  • 4,564 CEA Tickets

In the Past week we have received

  • 238 Bug Reports
  • 530 General Help Tickets
  • 938 CEA Tickets

In the Past week we have resolved

  • 239 Bug Reports
  • 423 General Help Tickets
  • 1,189 CEA Tickets

Current Satisfaction ratings

  • Bug Reports 85%
  • General Help 79%
  • CEA 76%

Overall ratings for the Past Month for all of Community Ops

  • 77% of resolved tickets never received a rating
  • 17.7% gave a positive rating
  • 4.8% gave a negative rating

Let's not forget the moderation desk - which is where all your reports of inappropriate deviations, copyright claims and other policy related issues pertaining to an individual deviation are queued.

CEA Moderation DeskStats:
  • Opened Last Week: 2,227
  • Closed Last Week: 3,036

All non CEA related tickets should have an approximate response time of 4 days or less. CEA related tickets may take longer due to the the investigative process involved in many of the reports.

Impressed yet? I know I am! As a team we are constantly striving to improve, so I look forward to sharing additional snippets in future reports.

Our Favourite Deviations



I asked the team to share some deviations that they think are worthy of featuring in our newsletter. As you can imagine, the team come across lots of amazing art during their day to day roles. Here's a few from July.

Protector by Ironshod 30 Days of Exploration - Pikmin by GoshaDoleThe Earthling by Dannysucks
captain america x rockwell by m7781Estari Comic Teaser by aunjuli+Tarot Geek+ The Tower by Nephyla
The Hobbit - Fan Art by lermsRoyal Purple Water Lily #10 by Tazzy-Prac. 2014.07.10 01 by karolina-g

TAKE 5

In a new section of our newsletter, I decided to ask a member of the team to take 5 minutes out of their day to answer some questions. First up is Ikue who has worked with Community Operations now since January 2010. Previous to this, Ikue was part of the Community Relations Volunteer team.


Using 5 words, describe your job at DeviantART?
Keeping up with the Community.

Turn to page 5 of the nearest book to you, what's the first 5 words on page 5?
"demonstrating the procedures on a…”  Stiff: The curious lives of human cadavers - Mary Roach

5 deviants that should be on everyone's friends list?
Moonbeam13 - Site information and Contests! She’s always got her thumb on the pulse of the community.
fourteenthstar - Same as Moony! Follow for all things deviantART.
LimKis - Extraordinary vector artist. Not exceptionally active anymore but when she does post you won’t be sorry!
ginkgografix - Outstanding artist. Follow her especially if you like all things CSS related.
CrisVector - Rounding this list off with another fantastic vector artist.

 5 things that you can't live without.
  • Can I say Candy 5 times? No? Okay then just Sour Candy.
  • My iPhone. Though it’s in need of an upgrade.
  • Photoshop/Illustrator. Design work/play!
  • deviantART. Corny I know, but it’s so full of inspiration!
  • My S.O. Another cheesy answer but it’s the truth! Together 15 years this fall. :aww:

5 deviations that you think the community need to see?
FVTVRAMA by glitchritualYakuza Mario by eduardovieiraSpring by alegas
The beauty in darkness by zv3zdaScribble by OwaikeO

Phew!

As you can see from the above, July was quite a busy month for us. Not only have we been hard at work assisting deviants in need, but we've also had some team members attend Comic-Con. Head on over to aunjuli & damphyr to find out more, and turn green with envy.

July is almost over, and we're already putting in place preparations for our birthday celebrations, including announcing a special round of Seniority Announcements, and of course a brand spanking new Deviousness Award.

I hope you have enjoyed our latest newsletter. Please feel free to ask any questions or leave suggestions for future content in the comments below.

Thank you - stay devious! :dalove:

End of Results